POSTS TAGGED AS patient satisfaction

Hospital Metrics: Targets for Improvement

Scott Becker, J.D., C.P.A.
“The list king,” Scott Becker, has another of his insightful listings of hospital metrics—this one, 230 hospital [MORE]

The Unhyped Patient Experience

Quality Care Issues
Hospitals can be miraculous places, which their advertising usually promotes for a market share advantage. Rarely does [MORE]

Human Factors in Patient Satisfaction

Case managers often do a juggling act between their own responsibilities and those of the emergency department physicians and [MORE]

RWJ Foundation Surveys Quality in Healthcare

It wasn’t long ago that American healthcare was touted as the best in the world.  That was then; this [MORE]

Disney’s Concept of Healthcare Excellence

In 2004, Fred Lee published If Disney Ran Your Hospital, 9 ½ Things You Would Do Differently, based on [MORE]

Top 10 US Healthcare Systems

Using publicly-available MedPAR data, business analysts at Thomson Reuters rated hospital systems (not individual hospitals) based on in-hospital mortality, [MORE]

Hospital at Home Workshop

This workshop will provide an in-depth evaluation of home health care and the challenges to delivering the “Hospital at Home.” [MORE]